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Privacy Policy - Canada

How we handle your data and your rights under PIPEDA and provincial privacy laws

1 Who We Are

CyberPolicyFinder is operated by Expert Insights Tech Ltd, a company registered in England and Wales.

  • Company number: 11425031
  • Registered address: Higher Mill, Buckfast Abbey, Buckfastleigh, England, TQ11 0EE
  • Contact: contact@cyberpolicyfinder.com

We are an information and introduction service. We do not sell, arrange, advise on, or intermediate insurance policies. We act as an introducer only.

2 What Data We Collect

When you use our quote form, we collect the following information:

  • Contact information: Your name, email address, and phone number
  • Business information: Company name, industry sector, company size, and annual revenue
  • Insurance requirements: Current cover status, specific concerns, and coverage preferences
  • Technical data: IP address, browser type, pages visited, and location information
  • Security data: Google reCAPTCHA v3 signals (to prevent bot abuse)

3 How We Use Your Data

We use your data for the following purposes:

  • To match you with a specialist insurance broker
  • To send your enquiry to broker partners for quote provision
  • To communicate about your enquiry
  • To improve our service and user experience
  • To prevent fraud and abuse
Important: We do NOT sell your data to third parties for marketing. We do NOT use your data for marketing unless you explicitly opt in.

4 Who We Share Your Data With

We share your data only with the following parties:

  • Specialist insurance brokers: Your contact and business information to fulfil your quote request. All brokers are contractually required to process data in accordance with PIPEDA.
  • Google (reCAPTCHA): Interaction data for security purposes under Google's privacy policy
  • Resend: Your email address to send confirmations and communications
  • Cloudflare: Technical data (IP, browser info) as part of CDN services

5 Your Rights Under PIPEDA

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the following rights:

  • Right to access: You can request a copy of the personal information we hold about you
  • Right to correction: You can request that we correct inaccurate or incomplete personal information
  • Right to supplementation: You can request that we add information to your file to correct our records
  • Right to withdraw consent: You can withdraw your consent to collection, use, or disclosure of your personal information
  • Right to complain: You can file a complaint with the Privacy Commissioner of Canada if you believe we have violated PIPEDA

To exercise any of these rights, contact us at contact@cyberpolicyfinder.com. We will respond within 30 days. Quebec residents also have rights under Law 25 (Bill 64), which provides additional protections including the right to portability and the right to be forgotten.

6 Provincial Privacy Commissioners

If you are unable to resolve your privacy concerns with us, you may contact your provincial or territorial privacy commissioner:

  • Federal: Office of the Privacy Commissioner of Canada (OPCC) β€” www.priv.gc.ca
  • Quebec: Commission d'accΓ¨s Γ  l'information du QuΓ©bec (CAI) β€” www.cai.gouv.qc.ca
  • British Columbia: Office of the Information and Privacy Commissioner (OIPC) β€” www.oipc.bc.ca
  • Alberta: Office of the Information and Privacy Commissioner (OIPC) β€” www.oipc.ab.ca

7 Data Retention

  • Enquiry data: We retain your contact and business information for 24 months from submission, after which it is securely deleted
  • Technical logs: Server logs and IP data are retained for 12 months
  • After deletion: Data shared with broker partners may be retained by them in accordance with their retention policies

8 Cookies

We use minimal cookies on CyberPolicyFinder:

  • Essential cookies: Required for website function
  • reCAPTCHA: Google reCAPTCHA v3 uses cookies for bot detection

We do NOT use advertising cookies, tracking cookies, or analytics cookies. We respect your privacy and do not participate in retargeting.

9 International Data Transfers

Your data may be processed in Canada, the United States, United Kingdom, European Union, and other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your personal information in accordance with PIPEDA.

10 Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

contact@cyberpolicyfinder.com

We will respond within 30 days. You can also contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca. Last updated: April 2026

CyberPolicyFinder

CyberPolicyFinder is an information and introduction service. We do not sell, arrange, advise on, or intermediate insurance policies.

contact@cyberpolicyfinder.com

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